Nook HD Not Charging When Plugged In


Nook HD Not Charging When Plugged In: Troubleshooting Guide and FAQs

The Nook HD is a popular tablet known for its sleek design and impressive features. However, like any electronic device, it is not immune to issues. One common problem faced by many Nook HD users is the device not charging when plugged in. If you’re experiencing this frustrating issue, don’t worry! In this article, we will explore the possible causes and provide you with a comprehensive troubleshooting guide to help you resolve the problem.

Possible Causes of Nook HD Not Charging

1. Faulty Charging Cable: The most common culprit behind the charging issue is a faulty charging cable. Over time, cables can become damaged due to wear and tear, resulting in a poor connection between the Nook HD and the charging source.

2. Damaged Charging Port: Another potential cause could be a damaged charging port on your Nook HD. If the port is loose or has accumulated dust or debris, it may prevent the charging cable from making a proper connection.

3. Software Glitch: Occasionally, a software glitch can cause the Nook HD to stop charging. This may happen due to a recent update or an incompatible app.

Troubleshooting Guide

Before reaching out to customer support or considering a replacement, try these troubleshooting steps to fix the charging issue on your Nook HD:

1. Check the Charging Cable: Begin by inspecting the charging cable for any visible damage, such as frayed wires or bent connectors. If you notice any issues, replace the cable with a new one from a reliable source.

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2. Clean the Charging Port: Using a can of compressed air, gently blow any dust or debris out of the charging port on your Nook HD. Be careful not to blow too forcefully, as this could cause further damage.

3. Restart the Device: Sometimes, a simple restart can solve minor software glitches. Press and hold the power button until a menu appears, then select the “Restart” option. After the device restarts, check if it charges properly.

4. Connect to a Different Power Source: Try using a different power outlet or USB port to charge your Nook HD. Sometimes, the issue may lie with the power source rather than the device itself.

5. Perform a Factory Reset: If none of the above steps work, you can try performing a factory reset on your Nook HD. However, keep in mind that this will erase all data on your device, so make sure to back up any important files before proceeding. To perform a factory reset, go to Settings > Device Information > Reset to Factory Defaults.


Q1. Why won’t my Nook HD charge?

A1. There can be multiple reasons behind your Nook HD not charging, including a faulty charging cable, damaged charging port, or a software glitch.

Q2. How do I know if my charging cable is faulty?

A2. Examine the charging cable for any signs of damage, such as frayed wires or bent connectors. If you spot any issues, it’s best to replace the cable.

Q3. Can I use a different charging cable?

A3. Yes, you can try using a different charging cable to check if the issue is with the cable or the device. Ensure that the replacement cable is compatible with your Nook HD.

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Q4. Is it possible to fix a damaged charging port?

A4. In most cases, a damaged charging port cannot be fixed by the user. It’s recommended to contact customer support or take your Nook HD to an authorized service center for repair.

Q5. Will a factory reset erase all my data?

A5. Yes, a factory reset will erase all data on your Nook HD. Make sure to back up any important files before proceeding.

In conclusion, a Nook HD not charging when plugged in can be a frustrating issue. However, by following the troubleshooting guide provided above, you should be able to identify and resolve the problem. If none of the suggested steps work, it’s best to reach out to customer support for further assistance.