Owlet Sock Not Charging When Plugged In


Owlet Sock Not Charging When Plugged In: Troubleshooting Tips and FAQs

The Owlet Smart Sock is a popular choice among parents for monitoring their baby’s heart rate and oxygen levels. However, like any electronic device, it may encounter issues from time to time. One common problem that users might face is the Owlet Sock not charging when plugged in. In this article, we will discuss some troubleshooting tips to help you resolve this issue and address some frequently asked questions.

Troubleshooting Tips:

1. Check the Power Source: Ensure that the power outlet you are using is functioning correctly. Plug in another device to confirm that the outlet is providing power. If you find the outlet is not working, try a different one.

2. Inspect the Charging Cable: Examine the charging cable for any visible damage or fraying. If you notice any issues, such as exposed wires or bent connectors, it may be necessary to replace the cable. A damaged cable can prevent proper charging.

3. Clean the Charging Contacts: Over time, dirt or debris can accumulate on the charging contacts of the Owlet Sock or the charging cable. This build-up can interfere with the charging process. Gently clean the contacts using a soft, dry cloth to remove any dirt or residue.

4. Restart the Base Station: Unplug the base station from the power source and wait for 30 seconds before plugging it back in. Restarting the base station can help resolve any temporary glitches that might be affecting the charging process.

5. Reset the Sock: If the previous steps do not solve the issue, you can try resetting the Owlet Sock. Disconnect the sock from the base station and remove the battery. Leave it disconnected for a few minutes before reassembling and attempting to charge it again.

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Frequently Asked Questions:

Q: How long does it take to charge the Owlet Sock fully?
A: The Owlet Sock typically takes around 90 minutes to fully charge. However, charging times may vary depending on the battery level and the power source used.

Q: Can I charge the Owlet Sock using a power bank?
A: Yes, you can charge the Owlet Sock using a power bank. Ensure that the power bank provides the necessary voltage and current output required for the sock to charge properly.

Q: Is it normal for the Owlet Sock to get warm while charging?
A: Yes, it is normal for the Owlet Sock to feel slightly warm while charging. However, if it becomes excessively hot, it is recommended to unplug it and contact Owlet customer support.

Q: What should I do if none of the troubleshooting steps work?
A: If you have tried all the troubleshooting tips mentioned above and the Owlet Sock still does not charge when plugged in, it is advisable to reach out to Owlet customer support. They will be able to assist you further and provide additional troubleshooting steps or arrange for a replacement if needed.

In conclusion, the Owlet Sock not charging when plugged in can be frustrating for parents relying on it for their baby’s monitoring. However, by following the troubleshooting tips mentioned above and referring to the FAQs, you can resolve this issue and ensure the proper functioning of the Owlet Sock. Remember, if all else fails, do not hesitate to contact Owlet customer support for assistance.

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