Why Is My Mophie Not Charging My Phone


Why Is My Mophie Not Charging My Phone?

In today’s fast-paced world, our smartphones have become an integral part of our lives. We rely on them for various tasks, from communication to entertainment and everything in between. To keep up with our increasing dependence on these devices, portable chargers have become immensely popular. Among the leading brands, Mophie is renowned for its high-quality portable chargers. However, users sometimes encounter issues where their Mophie fails to charge their phones. If you find yourself in this situation, this article will explore the possible reasons behind it and provide solutions to get your Mophie back in working condition.

1. Faulty Charging Cable: One of the most common reasons for a Mophie not charging a phone is a faulty charging cable. Over time, cables can wear out or become damaged, leading to poor connectivity. To troubleshoot this issue, try using a different cable to charge your phone. If your phone charges with a different cable, you’ll know that the original cable is faulty and needs to be replaced.

2. Inadequate Power Source: Another reason why your Mophie may not be charging your phone is an inadequate power source. When charging your Mophie, ensure that you are using a power outlet that provides sufficient power. Some power outlets may not deliver the required voltage, resulting in a slow or non-existent charge. Additionally, avoid using USB ports on laptops or other low-power devices as they may not provide enough power to charge your Mophie effectively.

3. Battery Drain: If you haven’t used your Mophie for an extended period, its battery might have drained completely. In such cases, it won’t be able to charge your phone until it has been recharged itself. To resolve this issue, connect your Mophie to a power source and let it charge for a while. Once the Mophie’s battery is sufficiently charged, it should be able to charge your phone as well.

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4. Mophie Compatibility: Different Mophie models are designed to be compatible with specific phones or phone models. If your Mophie is not charging your phone, it could be due to compatibility issues. Ensure that your Mophie is compatible with your phone by checking the manufacturer’s website or referring to the user manual. If it is not compatible, you may need to consider purchasing a Mophie that is specifically designed for your phone.

5. Overheating Protection: Mophie chargers are equipped with built-in safety features to prevent overheating. If your Mophie becomes too hot, it may stop charging your phone to protect both the charger and your device. In such cases, disconnect your Mophie from the power source and let it cool down for a while. Once it has cooled down, try again.


Q: Why is my Mophie blinking red while charging?
A: A blinking red light on your Mophie indicates low battery or a charging issue. Try connecting it to a power source to charge it fully. If the issue persists, refer to the user manual or contact Mophie customer support.

Q: How long does it take for a Mophie to charge?
A: The charging time for a Mophie may vary depending on its capacity and the power source used. On average, it takes about 2-3 hours to fully charge a Mophie.

Q: Can I charge my phone while charging the Mophie?
A: Yes, Mophie chargers are designed to charge both the Mophie itself and your phone simultaneously. However, charging both devices simultaneously may slow down the charging process.

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Q: My Mophie is not charging my phone even after trying all the solutions mentioned. What should I do?
A: If none of the mentioned solutions work, consider contacting Mophie customer support for further assistance. They will be able to provide specialized troubleshooting and help you resolve the issue.


When your Mophie fails to charge your phone, it can be frustrating and inconvenient. However, by considering the possible causes mentioned above and following the suggested solutions, you can identify and resolve the issue. Remember to check for faulty cables, ensure a sufficient power source, recharge the Mophie if necessary, confirm compatibility, and address overheating concerns. These troubleshooting steps will help you get your Mophie back in working order, ensuring that your phone stays charged and ready whenever you need it.