Why Is My Mophie Wireless Charger Not Working


Why Is My Mophie Wireless Charger Not Working

In recent years, wireless charging has become increasingly popular, offering a convenient and clutter-free way to recharge our devices. Mophie, a renowned brand in the wireless charging industry, has been providing users with reliable and high-quality wireless chargers. However, like any other electronic device, Mophie wireless chargers may encounter issues that prevent them from working properly. If you’re experiencing difficulties with your Mophie wireless charger, this article will explore some common reasons and possible solutions.

1. Inadequate Power Source
One of the most common reasons for a Mophie wireless charger not working is an inadequate power source. Ensure that your charger is connected to a reliable power outlet or a USB port with sufficient power output. If you’re using a wall adapter, try using a different one to eliminate the possibility of a faulty adapter.

2. Misalignment
Wireless charging relies on proper alignment between the charger and your device. If your Mophie wireless charger is not properly aligned with your device, it may not charge. Make sure your device is centered on the charging pad and check for any obstructions that may prevent proper alignment.

3. Case or Accessory Interference
Sometimes, a case or accessory can interfere with wireless charging. If you’re using a thick or metal case, it may hinder the charging process. Remove the case or try using a different case that doesn’t obstruct the charging pad. Similarly, metal accessories such as magnetic mounts may interfere with wireless charging, so it’s best to remove them while charging.

4. Incompatible Device
Not all devices are compatible with wireless charging. Ensure that your device supports wireless charging and is compatible with the Mophie wireless charger you’re using. Some older models or certain devices may require additional accessories or cases to enable wireless charging.

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5. Overheating Protection
Mophie wireless chargers are equipped with overheating protection mechanisms to ensure safe charging. If your device or charger becomes too hot, it may temporarily stop charging. Allow your device and charger to cool down before attempting to charge again. If the overheating issue persists, contact Mophie customer support for further assistance.

6. Software or Firmware Issues
Occasionally, software or firmware glitches can affect the functionality of your Mophie wireless charger. Check for any available updates for your charger or app and ensure that both are running the latest versions. Updating the firmware or software can often resolve compatibility issues and improve overall performance.

7. Defective Charging Pad
In rare cases, the wireless charging pad itself may be defective. If none of the above solutions work, it’s possible that your Mophie wireless charger is faulty. Contact Mophie customer support or refer to your warranty for further assistance or a possible replacement.


Q: Why is my Mophie wireless charger blinking?
A: A blinking LED light on your Mophie wireless charger indicates that it’s not charging properly. Check for alignment issues, remove any obstructions, or try using a different power source. If the blinking persists, refer to the user manual or contact Mophie customer support.

Q: Can I charge my device wirelessly with a protective case?
A: Yes, you can charge your device wirelessly with a protective case as long as it doesn’t obstruct the charging pad. Avoid using thick or metal cases, as they may interfere with wireless charging.

Q: How long does it take to fully charge a device wirelessly?
A: The charging time varies depending on the device and its battery capacity. Generally, wireless charging may take slightly longer compared to wired charging methods. It’s best to refer to your device’s specifications for an estimate on charging times.

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Q: Can I use a Mophie wireless charger with non-Mophie devices?
A: Yes, Mophie wireless chargers are compatible with most Qi-enabled devices. However, it’s always recommended to check the compatibility of your specific device with the charger.

Q: Can I leave my device on the Mophie wireless charger overnight?
A: Yes, you can leave your device on the Mophie wireless charger overnight. Mophie chargers are designed with safety features to prevent overcharging or overheating. However, if you’re concerned about long-term battery health, it’s advisable to remove your device once it reaches full charge.

In conclusion, if your Mophie wireless charger is not working, ensure that you have a reliable power source, proper alignment, and compatible device. Check for any interference from cases or accessories, and update your charger’s firmware or software if necessary. If all else fails, consider contacting Mophie customer support or referring to your warranty for further assistance.