Why Is My Novo Not Charging


Why Is My Novo Not Charging?

The Novo is a popular and compact vape device produced by Smok. It is known for its portability, ease of use, and sleek design. However, like any electronic device, it may encounter charging issues from time to time. If you find that your Novo is not charging, there could be several reasons behind this problem. In this article, we will explore some common causes and provide solutions to help you get your Novo back in working order.

1. Faulty Charging Cable: One of the most common reasons for a Novo not charging is a faulty charging cable. Over time, cables can become worn out or damaged, resulting in a poor connection. To check if this is the issue, try using a different charging cable or plug your Novo into a different USB port. If it starts charging, then the problem lies with the cable, and you should consider replacing it.

2. Dirty Charging Port: Another common culprit for charging issues is a dirty charging port. Dust, lint, or debris can accumulate in the port, preventing the charging pins from making proper contact. To clean the charging port, use a small brush or a toothpick to gently remove any dirt or debris. Be careful not to damage the pins while cleaning. Once the port is clean, try charging your Novo again.

3. Battery Drain: If your Novo is completely drained of battery, it may take some time before it starts charging. In this case, you will need to be patient and give it a few minutes to accumulate enough charge before it powers on. If it still doesn’t charge after a reasonable amount of time, try connecting it to a different power source or using a different USB cable.

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4. Faulty Battery: In some cases, the problem could be with the Novo’s battery itself. If you have tried different charging cables and power sources without success, it is possible that the battery needs to be replaced. Contact Smok customer support or take your Novo to an authorized service center for further assistance.

5. Charging Port Damage: Physical damage to the charging port can also prevent your Novo from charging. Inspect the port for any signs of damage, such as bent pins or loose connections. If you notice any issues, it is best to seek professional help to repair or replace the charging port.


Q: How long does it take to charge a Novo?

A: On average, the Novo takes around 45 minutes to an hour to fully charge. However, the exact charging time may vary depending on the battery’s current level and the charging cable used.

Q: Can I use a different USB charger to charge my Novo?

A: It is recommended to use the original charger that comes with your Novo. However, you can use a different USB charger as long as it provides the correct voltage and current for your device. Using incompatible chargers may damage the battery or cause charging issues.

Q: Why is my Novo charging slowly?

A: Several factors can contribute to slow charging, such as using a low-power USB port, a faulty charging cable, or an outdated firmware. Ensure you are using a high-quality charging cable and connect your Novo to a reliable power source for optimal charging speed.

In conclusion, a Novo not charging can be frustrating, but it is often a solvable issue. checking the charging cable, cleaning the charging port, and troubleshooting possible battery or port damage, you can resolve most charging problems. If all else fails, seek assistance from Smok customer support or an authorized service center. Remember to handle your Novo with care to prevent any unnecessary damage and always follow the manufacturer’s guidelines for charging and using your device.

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